FAQ
Frequently Asked Questions
Everything you need to know before, during, and after your stay at the ibis budget Marne-la-Vallée. Can’t find what you’re looking for? Contact us directly.
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Check-in is available starting at 12:00 PM. Check-out is by 12:00 PM. If you need to arrive earlier or stay a little later, please speak directly to the front desk upon arrival or call us in advance—we’ll do our best to accommodate you based on current availability.
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Yes, our front desk is open 24 hours a day, 7 days a week. Whether you arrive late at night after a long day at Disneyland Paris or early in the morning for a business trip, there’s always someone there to welcome you.
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Yes, pets are allowed in the hotel. For detailed information (size, number, and any additional fees), please contact the front desk directly before your arrival.
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Yes, the facility is 100% smoke-free.
General questions about the trip
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The hotel offers 4 types of rooms:
Double — king-size bed for 1 or 2 people, 18 m²
Twin — 2 single beds, 18 m²
Triple — queen-size bed + bunk bed, sleeps up to 3, 18 m²
Family Room — king-size bed + bunk bed + single bed in a separate area, sleeps up to 4, 26 m²
All rooms are air-conditioned and feature Sweet Bed™ bedding. Some offer a view of the garden
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Yes, Wi-Fi is available in all rooms and common areas.
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Yes, all 54 rooms are equipped with individual air conditioning.
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Yes, the rooms have flat-screen TVs.
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Yes, free and secure parking is available on site.
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Yes, the hotel is wheelchair accessible. If you have any requests or require special accommodations, please contact us before your arrival.
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Yes, the hotel has a play area for children—which is very popular with families staying for several nights.
Rooms and facilities
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No, breakfast is available for an additional fee. It can be booked online or directly at the front desk upon arrival.
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Monday through Friday: 6:30 a.m. to 10:00 a.m. Saturday, Sunday, and holidays: 7:00 a.m. to 11:00 a.m. The breakfast room is located in the hotel
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A full buffet featuring hot and cold beverages, pastries, breads, hot dishes (scrambled eggs, bacon, sausages, hash browns, beans, mushrooms), cold selections (yogurt, fresh fruit, cereal, cold cuts, cheese), and spreads (butter, jams, honey, Nutella, applesauce, marmalade).
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Yes. Snacks and pizzas made fresh on-site are available throughout the day and evening. You can also use an interactive kiosk to order from restaurants located near the hotel.
Breakfast
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33 Avenue St Germain des Noyers, 77400 Saint-Thibault-des-Vignes, France.
The hotel is located in a quiet, wooded setting, 400 meters from Exit 10 of the A104.
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The Torcy train station (RER A and RER E) is located 3.7 km from the hotel, about a 6-minute drive or taxi ride away. A bus stop for local routes is located 100 meters from the hotel.
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Disneyland Paris is located 10.8 km from the hotel, about a 15-minute drive. This is one of the major advantages of our location in Saint-Thibault-des-Vignes.
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Paris is about a 30-minute drive away via the A4, depending on traffic.
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Paris-CDG Airport is about a 35-minute drive away via the A104, then the A1 or the Francilienne.
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The Torcy Recreation Center is about a 5-minute drive away—perfect for a day outdoors with the kids.
Location and Transportation
Reservations and Cancellations
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Cancellation policies vary depending on the rate selected at the time of booking. Please review the terms and conditions displayed on the Accor website when booking, or contact the hotel directly if you have any questions.
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Yes. When you book directly through the Accor ALL website or by calling us, you’re guaranteed the best rate. Third-party platforms may charge a commission, which can affect the rate or terms offered.
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It depends on the rate you selected. Check your reservation on Accor or call us directly—we’ll help you based on your situation.
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Yes, an invoice can be provided at the front desk upon checkout or sent via email. If you need an invoice with company information, please be sure to provide us with that information in advance.
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Ready to book your stay?
A quiet, family-friendly hotel in Marne-la-Vallée, with free parking, rooms for up to 4 people, and Disneyland Paris just 15 minutes away. Book directly for the best available rate.